FREQUENTLY ASKED QUESTIONS
What products does Dream Star offer?
Dream Star specializes in premium bull riding and equestrian gear, including saddles, gloves, boots, and protective helmets designed for performance, durability, and rider safety.
Are your products suitable for beginners and professionals?
Yes. Our gear is designed to support riders at all levels, from beginners learning control to experienced riders competing in the arena.
How do I choose the right size?
Each product includes sizing information on the product page. If you’re unsure, you can contact our support team for personalized guidance.
How long does shipping take?
Orders are processed within 1–3 business days. U.S. delivery typically takes 5–10 business days.
Can I return or exchange an item?
Returns are accepted within 14 days of delivery for unused items in original condition. Custom or personalized items are non-returnable. Please see our Refund & Return Policy for full details.
Are helmets and safety gear returnable?
For safety reasons, used helmets or protective gear cannot be returned. Unused items may be eligible if they meet return conditions.
Is checkout secure?
Yes. All payments are processed through encrypted, secure payment gateways to protect your personal and financial information.
Do you offer custom or personalized gear?
Some products may offer customization options. Availability will be clearly stated on the product page.
How can I contact Dream Star?
You can reach us anytime via email or phone:
📧 info@scovazzo.com
📞 +1 (716) 870-5821